![]() ![]() ![]() Likely be speaking with Indian tech support scammers, and they'll try to sell you years worth of 'protection,' then scam you again only a few weeks or months later when they find 'something else' wrong with your machine. They ask you to call 1-833-NORTON8 ( as seen in the The only way to realize where the email is comingįrom is to place the mouse over top of the 'From' field to reveal the true sending address, or to view the email message headers in their entirety. First, the sender's email address is completely bogus.There is a slew of 'tells' in the emails I received that reveal this is a scam: How to Tell if an Email 'Offer' is Actually a Scam I will call you back as soon as possible. If you need help ASAP, send me anĮmail and don't forget to leave your phone Scammers into your machine, you are at risk of having your bank accounts drainedĪnd/or identity theft. Update 20200116: I'm getting a lot of emailsįrom folks asking for help on this. This will continue on indefinitely until you either run out of money, or wise Malware, download all your financial information (read: drain your bankĪccounts) and install remote access backdoors to propagate more scams. Once they're in the machine, they'll install this has already been reported on Norton's web forums, and is similar to what Scammer will call you on the phone stating that there was an error with yourįorm input on their website, then they will ask for remote access to the machine To a page where you'll give up your personal information, phone number, and/or credit card. If you click on a link to read more or to buy the product, it will lead you The emails are incredibly convincing, unless of course you are knowledgeable enough to realize it's a scam. With an enticing 67% discount off the retail price. I received two emails today (from two different email addresses) with a special promotion to 'upgrade' my Norton Antivirus and Lifelock Incredibly convincing fake Norton email renewal scam involving Norton Antivirus and Lifelock. You can learn how by visiting the agency’s site here.I wanted to pass along this message to let your readers know of a new and Update your computer’s security software, run a scan, and delete anything it identifies as a problem.ĭon’t give your bank account, credit card, or personal information over the phone to someone who contacts you out of the blue.Ĭonsumers who receive any kind of scam email should report it to the FTC so it can take action. If you did give out your password, change it right away. Never give your password to a stranger on the phone, even if they claim to be from a company you recognize. Make your passwords long, strong, and complex. Here are some other best practices the agency recommends when it comes to safeguarding your personal information: Instead, go to the company’s official website and use the contact information posted there to speak with a verified company representative. If you’re given a phone number to call, DO NOT USE IT. The FTC says there are several things consumers need to keep in mind to avoid falling victim to this phishing scheme.įirst, it says you should never click on any links in these kinds of emails since it’s one of the easiest ways for your computer to be infected with malware. In a blog post, FTC attorney Emily Wu warns that these malicious actors could steal your credit card information, install malware on your computer, sell you worthless or bogus services, or block you from accessing your own files (which is the crux of any classic ransomware scam). Of course, the sender isn’t a company representative at all - and if the victim calls the number, they’ll only wind up talking to a scammer. They’re told they’re about to be charged for a company product, like a new order or auto-renewal, and that they should contact the company via a certain phone number if there’s a mistake. ![]() Here’s how the scam works: a consumer receives an email from a company, like antivirus and antimalware provider Norton. Photo (c) calvio - Getty ImagesScammers will go to any length to snare a victim, and now the Federal Trade Commission (FTC) is warning consumers about a new way they’re doing it.
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